Our advocacy team is headquartered in Austin, so Central Texas billing disputes are the ones we handle most often.
Call 1-888-220-5675No upfront cost for the initial review. Your information is kept confidential.
Central Texas care is concentrated across a handful of large hospital systems and a wide network of independent specialty groups, which is why a single emergency visit here so often produces separate bills from the facility, the physician group, the radiologist, and the anesthesiologist. Texas also gives patients specific protections around balance billing and hospital financial-assistance policies that many billing departments will not volunteer. We read every statement against the itemized record before a dollar is negotiated.
Yes. We contact the billing office and, when a balance has moved on, the collection agency handling it — you stop being the go-between.
It is common. The facility and each treating physician group bill independently, which is also where duplicate and mis-coded charges tend to hide. We reconcile them as one case.
No. Everything is handled by phone, email, and secure document upload, though our office is in North Austin if you prefer to speak with someone locally.
No upfront cost for the initial review. Call, or request a call back and we'll reach you the same day.